Return Policy

Easy Returns Policy

Customers may return any opened or unopened merchandise within 30 days. When accompanied by a receipt the customer will receive the return in the original form of payment. Without a receipt, the customer will receive a merchandise credit for the lowest selling price during the prior 30 days.

What should I do if my items arrive damaged or defective?

We make every effort to package your order so that it will arrive in great condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration and we will do everything we can to replace the product as quickly as possible. If you have received a damaged item, please e-mail us at info@shpnps.com call us at 1 (866) 395-1881. Give us your name, order number and the item number that was damaged and we will arrange for the damaged item to be replaced immediately.

Still have questions?

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